Support & Helpdesk Center
Direct assistance for alumni membership verification, technical portal inquiries, donation auditing, and campus secretariat affairs.
Choose the Right Support Desk
Routing your query to the appropriate desk ensures rapid turnaround and direct resolution with responsible officers.
Technical & Portal Support
Authentication, Systems & Digital Portal Desk
Dedicated technical assistance for account credentials, login challenges, payment gateway drops, image uploads, and portal bugs.
Saturday – Thursday, 8:00 AM – 8:00 PM (BST) • Within 2 to 4 business hours
- Password recovery and authentication credentials reset
- Payment gateway drops, pending transaction reconciliation & bKash/Nagad TrxID verifications
- Profile photo upload, cropping, and aspect ratio adjustments
- Mobile browser compatibility and session timeouts
- System error reports, bug submissions, and security vulnerability disclosures
General Queries & Secretariat
Alumni Affairs, Academic Verification & Causes
Inquiries regarding alumni membership credentials, historic matriculation verification, scholarship funds, offline donations, and reunions.
Alumni Affairs Secretariat, Ground Floor, Historic Administrative Building, Rajshahi College, Saheb Bazar, Rajshahi-6000
Sunday – Thursday, 9:00 AM – 4:00 PM (BST)
- Matriculation records verification against historic Rajshahi College ledgers
- Life-member certificate issuance and permanent alumni ID registration
- Direct bank transfers, offline cheque donations & official money receipts
- Scholarship fund allocations (Merit Scholarship & Poor Student Welfare)
- Campus reunions, batch conferences, and institutional centenary heritage initiatives
Frequently Asked Questions
Find quick answers to common questions about alumni registration, verification criteria, donation tracking, and security policies.
Any former student who attended or graduated from Rajshahi College (including Higher Secondary Certificate / Intermediate, Degree Pass, Honours, or Master's level programs) across any department or academic session is eligible to register.
Looking for Institutional Policies or Audit Reports?
Review our comprehensive declarations on data governance, member privacy, and donation refund procedures, or inspect real-time financial disbursements on our transparency dashboard.